However, organisations are still searching for the best and most effective ways to engage citizens in the shaping of health and care services. Ong A. D., Bergeman C., Bisconti T. L., Wallace K. A. “Hard infrastructures” are the functional networks with physical elements providing goods or services. 2.1. 63, No. We thank Elizabeth George, Sim Sitkin, and Laurie Weingart for their helpful suggestions on a previous version of this manuscript. A., Zapata C. P., Wild R. E. Trust in typical and high-reliability contexts: Building and reacting to trust among firefighters, Risk and resilience: Inter-organizational learning following the Northridge earthquake of 17 January 1994, Rethinking security: Organizational fragility in extreme events, Crisis management in hindsight: Cognition, communication, coordination, and control, Inter-organizational coordination in extreme events: The World Trade Center attacks, September 11, 2001, An extended examination of the crisis situations: A fusion of the relational management and symbolic approaches. Following the Stanton, Sinar, Balzer, and Smith (Reference Stanton, Sinar, Balzer and Smith2002) and Kacmar, Crawford, Carlson, Ferguson, and Whitten (Reference Kacmar, Crawford, Carlson, Ferguson and Whitten2014), the authors developed a shortened version of the happiness at work scale while maintaining its psychometric properties. Based on the broad and build theory (Fredrick, Reference Fredrickson2001), these authors also found that positive emotions predicted increased resilience and life satisfaction. Methods A mixed methods evaluation was conducted within the program’s framework of a quality improvement activity. Employability skills of maritime business graduates: industry perspectives. Google Scholar Firms with good stakeholder relationships find it easier to gain access to diverse points of view and information because stakeholders are willing to share with trusted firms nuanced information about emerging issues and needs when they believe the firm will act responsibly with regard to their interests (Harrison et al., Reference Harrison, Bosse and Phillips2010). Resiliency and Leadership in Organizations, Associate Professor of Management, UQ Business School, The University of Queensland Editor in Chief, JMO, Reference Sliter, Sinclair, Yuan and Mohr, Reference Luthans, Vogelgesang and Lester, Reference Cohn, Fredrickson, Brown, Mikels and Conway, Reference Stanton, Sinar, Balzer and Smith, Reference Kacmar, Crawford, Carlson, Ferguson and Whitten, Reference Miller, Devlin, Buys and Donoghue, Reference Appelbaum, Degbe, MacDonald and Nguyen-Quang, Happiness unpacked: positive emotions increase life satisfaction by building resilience, How perpetrators and targets construe knowledge hiding in organizations, European Journal of Work and Organizational Psychology, Treatment of posttraumatic stress disorder following childbirth, Journal of Psychosomatic Obstetrics & Gynecology, International journal of management reviews, The role of positive emotions in positive psychology: The broaden-and-build theory of positive emotions, The hot and cool of death awareness at work: Mortality cues, aging, and self-protective and prosocial motivations, The mind, the heart, and the leader in times of crisis: How and when COVID-19-triggered mortality salience relates to state anxiety, job engagement, and prosocial behavior, A short and valid measure of work-family enrichment, Journal of Occupational Health Psychology, Organizational resilience: A conceptual integrative framework, The dark side of leadership: A three-level investigation of the cascading effect of abusive supervision on employee creativity, Developing the psychological capital of resiliency, The happiness initiative: Changing organizational culture to make ‘brilliance’ mainstream in aged care, Employee engagement and its role during crisis management: a conceptual model, European Journal of Business and Management, Don't fear the reaper: Trait death anxiety, mortality salience, and occupational health, Issues and strategies for reducing the length of self-report scales, Police officer willingness to use stress intervention services: The role of perceived organizational support (POS), confidentiality and stigma, International Journal of Emergency Mental Health and Human Resilience, Building resiliency and supporting distributive leadership post-disaster: Lessons from New Orleans a decade (almost) after Hurricane Katrina, International Journal of Leadership in Public Services, Merits and limitations of distributed leadership: experiences and understandings of school principals, Canadian Journal of Educational Administration and Policy. 02 October 2020. The commoditization of societal safety. Mechanisms of control in emergent interorganizational networks, On the edge: Heeding the warnings of unusual events, Resilience and development: Contributions from the study of children who overcome adversity. Gruber D. A., Smerek R. E., Thomas-Hunt M. C., James E. H. The real-time power of Twitter: Crisis management and leadership in an age of social media. In Proceedings of the 3rd Australian Security and Intelligence Conference. Langley A., Smallman C., Tsoukas H., Van de Ven A. H. Process studies of change in organization and management: Unveiling temporality, activity, and flow, Ephemeral organizations in extreme environments: Emergence, strategy, extinction, How should a company respond to a product harm crisis? 2, 29 April 2020 | Academy of Management Journal, Vol. Pearson's correlation analysis revealed weak but significant negative relationships between COVID-19 anxiety and personal resilience (r = −.217, p > .001), social support (r = −.208, p > .001) and organisational support (r = −.187, p > .001; … Sitkin S.Cardinal L. B.Bijilsma-Frankema K. Learning behaviours in the workplace: The role of high-quality interpersonal relationships and psychological safety, High-quality relationships, psychological safety, and learning from failures in work organizations, Capture, governance, and resilience: Strategy implications from the history of Rome, Organizational learning activities in high-hazard industries: The logics underlying self-analysis, Control theory: A useful conceptual framework for personality-social, clinical, and health psychology, Towards a theoretical understanding of the recurrence of crises embracing the issue of organizational learning: An illustration with the case of two hostile takeover bids faced by société générale (1988, 1999). Resources for change: The relationships of organizational inducements and psychological resilience to employees’ attitudes and behaviors toward organizational change, Expressing compassion in the face of crisis: Organizational practices in the aftermath of the Brisbane floods of 2011, Environmental jolts, institutional change, and the creation of entrepreneurial opportunity in the US electric power industry. Methods: We systematically searched for literature in PubMed, Econlit, EBSCOHOST databases, google, and Google Scholar and manually searched the reference lists of selected papers. Self-Organization, Resilience and Robustness of Complex Systems Through an Application to Financial Market from an Agent-Based Approach. Found inside... placemaking praxis as an accessible toolkit and education curriculum that enabled self-organisation for resilience. ... The interdisciplinary team included: an artist-scholar and educator; two marine biologists, one with a focus on ... In psychology and organizational great impact on organizational resilience. dimensions. In other words, a resilient organization needs to express resilience complete ly in these three aspects. surviving an ordeal. Behavioral resilience is the engine that moves an organization forward. This property collaborative actions. These risks may include everyday-life risk that vary from potential illness, leading to a loss of loved one, economic instability, or micro-level internal threats such as harassment or missing a career-threatening deadline on a project (Luthans, Vogelgesang, Lester, Reference Luthans, Vogelgesang and Lester2006). Has data issue: true 566. 2016;32(2):145–56. 35, No. 1, Academy of Management Learning & Education, Resilience and disaster risk reduction: An etymological journey. engagement and resilience across their workforces, established by providing insight ... poor work-life balance or organisational change. Hazards 2007, 7, 383–398. Rev. View all Google Scholar citations Mendonca D., Beroggi G. E. G., Wallace W. A. Gregoire D. A., Corbett A. C., McMullen J. S. The cognitive perspective in entrepreneurship: An agenda for future research. The reason Cainiao Logistics (菜鸟物流) in Alibaba arrived at a shared collection cognition with partners in a very short time and responded quickly to the COVID-19 pandemic is that the company has established trust and reciprocal relationships with logistic partners through building an intelligent logistics platform in China over the past years. Kathleen Sutcliffe gives special thanks to the Rockefeller Foundation for a summer 2016 Rockefeller Fellowship during which some of the research for this paper was conducted. Also, Oyet investigates the dark side of leadership (Liu, Liao and Loi, Reference Liu, Liao and Loi2012) and especially how employees may constitute themselves as targets of supervisor incivility in the paper, “Investigating experienced supervisor incivility: Does presenteeism play a role?” Drawing from Victim Precipitation Theory, and Conservation of Resources Theory, the author argued that engaging in presenteeism will be positively associated with experienced supervisor incivility, and that presentees’ experienced productivity loss will mediate this relationship. Without a shared interpretive scheme of adversity, firms may face increasing vulnerability to subsequent adversity (Weick, Reference Weick1993). Inq. Further, good stakeholder relationships help organizations create an open communication environment in which diverse information can be exchanged, which ultimately leads to learning and innovation. Haunschild P. R., Polidoro F., Chandler D. Organizational oscillation between learning and forgetting: The dual role of serious errors, Bonding, bridging and linking: How social capital operated in New Orleans following Hurricane Katrina, Toward a theory of discontinuous career transition: Investigating career transitions necessitated by traumatic life events. Disaster resilience: A bounce back or bounce forward ability? INTRODUCTION. "metricsAbstractViews": false, Firms with good stakeholder relationships usually pay more attention to community and society needs rather than just fulfilling their own needs, so that they are more likely to engage in community-centric recovery by coordinating with cross-sector partners, including government, suppliers, and non-profit organizations. The effects of failure and success on organizational learning in the global orbital launch vehicle industry, Mitigating hazards through continuing design: The birth and evolution of a pediatric intensive care unit, Sensemaking in crisis and change: Inspiration and insights from Weick (1988). Gloria CT, Steinhardt MA. 1, 31 December 2020 | Academy of Management Discoveries, Vol. The objective of this study was to … Moreover, the sharing of emotions regarding ambiguous and complex adversity enables stakeholders to feel strongly supported by each other, which helps them embrace challenges and redefine adversity as an opportunity to learn, grow, and contribute to society. Published online by Cambridge University Press: In the paper “Employees’ self-determined motivation, transformational leadership and work engagement”, Chua and Ayoko drew on the self-determined theory of motivation, to build and test a theoretical model linking employees’ perceptions of transformational leadership with engagement through an intervening variable of differing aspects of employees’ self-determined motivation. We then discuss research opportunities that explore the dynamic relationship of resilience and crisis as it relates to leadership, time, complexity, and mindfulness. 10.1111/j.1440-0979.2005.00371.x [Google Scholar] Fredrickson B. L., Tugade M. M., Waugh C. E., Larkin G. R. What good are positive emotions in crises? The ambivalent mind can be a wise mind: Emotional ambivalence increases judgment accuracy, Why do ‘great minds’ think alike? The devil lies in details! In these articles, authors reflect on a variety of issues such as: antecedence and consequences of resiliency, complaint system, knowledge behaviours, happiness at work, organizational evolvability, leadership (transformation, servant, and shared) and the connection between supervisor's incivility and presenteeism. However, maintaining reliability and flexibility can be very challenging; as emphasized earlier, only those firms with good stakeholder relationships can do so. Found inside – Page 220It provides a platform upon which future research works on resilient H&SMS in the construction industry could be developed. ... The study was conducted using Google Scholar, Semantic Scholar, and Microsoft Academic utilising resilience ... Order your paper. First, by focusing on the social and environmental challenges facing communities, firms can develop deeper insights into society and identify overlooked societal needs that set the stage for subsequent innovation. 31 August 2021. Render date: 2021-11-23T00:32:52.181Z B., Carroll J. S. The dynamics of action-oriented problem solving: Linking interpretation and choice, Disaster dynamics: Understanding the role of quantity in organizational collapse, Effective crisis management: Tools and best practice for the new millennium, Managerial decision-making under crisis: The role of emotion in an intuitive decision process, Governmental response to disasters: The conflict between bureaucratic procedures and emergent norms, Controlled collaboration in disaster and crisis management in the Netherlands, history and practice of an overestimated and underestimated concept.
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